Terms and Conditions
Agreement Overview
These Terms and Conditions govern your use of solenarivoxa's website and subscription financial planning services.
By using our website or services, you agree to be bound by these terms and all applicable laws.
Definitions
Key terms used throughout this agreement:
- "Services": Monthly financial planning consultations, analysis, and ongoing support provided under subscription.
- "Client": Individual or entity subscribing to and receiving our financial planning services.
- "Website": The solenarivoxa.com website and all associated pages, content, and functionality.
- "Subscription": Monthly recurring service arrangement for ongoing financial planning consultations.
Acceptable Use
Your use of our website and services must comply with these guidelines:
Permitted Uses
- Accessing information about our financial planning services
- Scheduling and participating in authorised consultations
- Communicating with our team about legitimate service matters
Prohibited Activities
The following activities are strictly forbidden:
- Attempting to breach website security or access unauthorised areas
- Using services for illegal activities or unauthorised commercial purposes
- Sharing confidential consultation materials with unauthorised third parties
- Submitting false information or impersonating others
- Interfering with other users' access to services
Your Responsibilities
As a client, you agree to:
Provide accurate and complete information for consultations
Maintain confidentiality of your account access credentials
Pay subscription fees promptly according to agreed terms
Notify us promptly of any changes affecting your service needs
Intellectual Property
All website content, including text, graphics, logos, and software, is owned by solenarivoxa and protected by copyright laws.
You may not reproduce, distribute, or create derivative works without written permission.
Privacy and Data
Your privacy is important to us. Personal information handling is governed by our Privacy Policy.
Please review our Privacy Policy for detailed information about data collection and use. Privacy Policy
Limitation of Liability
Our liability is limited to the fullest extent permitted by Australian law:
We shall not be liable for indirect, consequential, or punitive damages arising from service use.
Indemnification
You agree to indemnify solenarivoxa against claims arising from your breach of these terms or misuse of services.
Dispute Resolution
We are committed to resolving any disputes fairly and efficiently through established procedures.
Dispute Resolution
Disputes will be resolved through good faith negotiation or mediation before pursuing formal legal action.
Australian Commercial Disputes Centre mediation rules apply to dispute resolution proceedings.
Online Dispute Resolution
For international clients, online dispute resolution may be available:
European Commission Online Dispute Resolution platform: ec.europa.eu/consumers/odr/
Service Termination
Either party may terminate the subscription with 30 days written notice to the other party.
Upon termination, access to ongoing services ceases, but completed consultation records are retained per our retention policy.
Governing Law
These terms are governed by Australian law and subject to Australian court jurisdiction.
Severability
If any provision is deemed invalid, the remaining terms continue in full force and effect.
Entire Agreement
These terms, together with our Privacy Policy, constitute the complete agreement between parties.
Terms Modifications
We reserve the right to modify these terms with reasonable notice to affected clients.
Continued use of services after modifications constitutes acceptance of updated terms.
Terms Questions
For questions about these terms, please contact us:
solenarivoxa
Level 12, 680 George Street, Sydney NSW 2000
These Terms and Conditions are effective from September 25, 2025.